Business mediation

Are you looking for mediators to resolve conflicts in your business abroad?

With the help of business mediation, the AHKs support internationally active companies in resolving their conflicts with business partners and customers out of court. The mediation involves the conflict parties voluntarily and with the assistance of an impartial third party (the mediator) attempting to find a mutually acceptable resolution to the conflict. The AHKs contact the opposing side in order to persuade them to participate in the procedure. The AHKs always appoint experienced mediators to handle the dispute. Compared to a court procedure, this allows for a rapid clarification with low costs and it also facilitates the continuation of the business relationship.

The AHKs provide you with the following advantages when it comes to business mediation:

  • Resolving conflicts throughout your entire business abroad in accordance with uniform AHK procedures and standards
  • Independent of the language and location of the business partner
  • Internal network promotion and further development of the service through the “International Mediation Centre of the Chambers of Commerce Abroad”


Which markets are of particular interest to you?

Select the relevant country and contact it directly.

What our clients are saying:

„Cartier hat sich für die AHK Frankreich entschieden, um seine Registrierung und Abwicklung der Modalitäten zur Verpackungsentsorgung bei den zuständigen europäischen Stellen zu betreuen. Wir haben bei der Umweltabteilung das gesuchte Fachwissen, kompetente Mitarbeiter, eine einwandfreie Qualität der Dienstleistungen sowie fachgerechte Unterstützung und Beratung gefunden.“

Francois Gonin External Operations Manager, Richemont International Distribution